GUEST SERVICE SOLUTION (GSS)
As a module of the complete MICROS Restaurant Enterprise Solution (RES), the Guest Services Solution (GSS) provides restaurants with a single-source, all-in-one guest marketing system that helps you build loyal and repeat customers. Implement a frequent-diner program and track guest preferences to build a loyal following that comes back more often. Sell gift certificates or gift cards and easily track redemption. Use MICROS GSS to bring customers in during off-hours by establishing promotions at certain times of the day or certain days of the week.
GSS is seamlessly integrated into the MICROS 3700 POS system and all other modules of the RES suite.
Build a guest information database of your loyal customers
Set up multiple promotional offers to keep guests coming back
Establish times of day or day of week promotions to fill “softer hour” seats with guests
Create marketing programs in-house
Import guest information from most other programs
Configure POS printers for coupon printing
The Guest Services Solution also offers an optional delivery and carry-out solution to streamline the ordering process for your take-away business.
Print address and delivery information on the POS guest check
Store order details
Retrieve delivery information for repeat customers
Enter additional “notes”
Previous order recall
Target delivery time
Caller ID functionality
We service Micros POS systems. Our services include new menu programming, system setup, server recovery, and ongoing support. Our managed services for Micros provides 24/7 support for your systems which includes networks, security, and hardware. What ever your needs are, you're covered. Complete the form to get started.
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